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Software Services
Information Technology Services (ITS) provides a variety of software services, including the deployment of applications for on-campus and off-campus use, licensing and acquisition information, and pre-purchase review of software considered for adoption.
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Software News
Wed, Dec 11, 2024
Temporary Change to Self-Service Password Reset | December 25 – December 27
Over winter break, Information Technology Services (ITS) will update how M365 accounts are created and managed. These changes will streamline the process and fix some lingering account issues from the M365 migration. Key Dates: During this time, all M365 services (Outlook, OneDrive, Teams, etc.) will work except for password resets. … Continued
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Fri, Dec 13, 2024
Banner, UNCGenie, Schedule Hero, Degree works Downtime December 15-16
Who: Students, faculty, and staff What: Planned downtime for Banner and associated applications, including UNCGenie, Schedule Hero, and Degree Works When: Why: Banner module upgrades and maintenance What is Affected The following services will be unavailable during the maintenance window: Banner UNCGenie Reporting Degree Works Schedule Hero CAT and CIM (Online … Continued
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Thu, Dec 05, 2024
Data Deletion of Inactive or Over-Quota Academic User Profiles in MyCloud
Academic user profiles in MyCloud will be deleted on December 16, 2024, if either of the following conditions apply: What You Need to Do Important Notes Learn more about MyCloud’s storage policies in our MyCloud FAQ. Need Assistance? If you have any questions or need support, please contact 6-TECH:
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Fri, Nov 22, 2024
December Tech Training
In December, Information Technology Services (ITS) continues to host the Microsoft 365 webinar series. New offerings include When To Use What: Excel vs. Lists and Microsoft Teams: Collaborating with Channels. Featured Webinars When To Use What: Excel vs. Lists Master the art of data organization and management. In this session, … Continued
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Thu, Oct 24, 2024
November Tech Training
This month, Information Technology Services (ITS) continues to host the Microsoft 365 webinar series. New offerings include Getting Started with PowerPoint Online and Getting Started with Microsoft Clipchamp: Video Editing Basics. Back by popular demand are SharePoint Sites, When to Use What, OneNote, Word, Excel, and Windows 11. Featured Webinars Getting … Continued
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Resources
Quick links to other UNCG technology resources